Privacy Policy Statement of The Grass Seed Store Ltd

This policy covers the websites of TheGrassSeedStore.co.uk and Grass Matters.

For each visitor who signs in (login) to our websites, our server automatically records user name, IP and e-mail address (where possible).

We do record the e-mail addresses of those who register to The Grass Seed Store and/or Grass Matters, those who communicate with us via e-mail, information volunteered during site registrations and all payment information e.g. payment totals, invoice and delivery address.

We do not store credit card transaction information. Once a transaction is complete all credit card details are destroyed.

We do not collect information on visitors who only browse our websites.

The information we collect is used for internal review only i.e. to improve the content of our website, to notify consumers about updates to our website, or to occasionally contact consumers for relevant marketing purposes.

If you do not wish to receive further communications from us at any time please let us know via the Contact Us feature linked from our homepage.

If you supply us with your postal address on-line you will only receive information for which you provided your address for.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

We do not partner, have ties or contracts with any advertising companies. You are our customers who we have fought long and hard to get, why would we want to give you away? However, we may use customer information for new, unanticipated uses not previously disclosed in this privacy notice. If our information practices change at any time in the future we will contact you and provide notice of the policy change and the option for you to stop further communications.

We will provide registered customers with access to transaction information e.g. purchase dates, purchase accounts and types of purchases on request. These CAN AND WILL ONLY be forwarded to the previously registered email and postal addresses.

Customers can access this information by sending an enquiry via the Contact Us feature linked from our homepage.

Customers can have any information corrected by sending the appropriate updates via the Contact Us feature linked from our homepage.

We have all security measures in place to protect against the loss, misuse or alteration of information that we have collected from you on our sites.

If you feel either of these sites are not following this stated privacy policy or you have issue with relevant content please let us know via the Contact Us feature linked from our homepage.