DELIVERY CHARGES

Single or combined order totals over the value of £50.00
Standard 3-5 working days: FREE
Urgent 1-2 working days: FREE
UK Islands, Highlands & N. Ireland 2- 3 Working Days: £8.00 PER ITEM

Single or combined order totals under the value of £50.00
Standard 3-5 working days: £4.50
Urgent 1-2 working days: £6.00
UK Islands, Highlands & N. Ireland 2- 3 Working Days: £8.00 PER ITEM

Orders received before 12.00 noon are normally despatched the same day
We aim to despatch all items within 24 hours of purchase (Mon - Friday)

GENERAL
All delivery agents require a signature of receipt for proof of delivery.
Please ensure you provide a delivery address where someone will be available to sign for your order.
Carriers may not leave items without proof of delivery.

Please contact our office for a delivery quote before placing your order.

Currently, we do not deliver to locations outside of the UK.

CANCELLATION POLICY
Orders cancelled before delivery of the consignment for any reason will be refunded in full including transit costs..

RETURNS, REFUNDS & COSTS
Should any item/s be damaged in any way during transit from The Grass Seed Store to your stated delivery address, please refuse to accept delivery of the entire or damaged part/s of the consignment. The carrier will automatically return the relevant item/s to us at The Grass Seed Store Ltd completely free of charge. Within 48 working hours we will either replace the consignment (or the damaged part/s of it) or issue a full refund for the returned item/s. All online, mail and telephone orders are protected by the Distance Selling Regulations which allow you to cancel a purchase within seven working days from day you receive the item/s.
PLEASE NOTE We reserve the right not to fund the cost of returning any item/s of correct orders which have been accepted, signed for and then subsequently cancelled.

For any further delivery enquires please use the Contact Us feature linked from our homepage