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DELIVERY CHARGES
Single or combined order totals over the value of £50.00
Standard 3-5 working days: FREE
Urgent 1-2 working days: FREE
UK Islands, Highlands & N. Ireland 2- 3 Working Days: £8.00 PER ITEM
Single or combined order totals under the value of £50.00
Standard 3-5 working days: £4.50
Urgent 1-2 working days: £6.00
UK Islands, Highlands & N. Ireland 2- 3 Working Days: £8.00 PER ITEM
Orders received before 12.00 noon are normally despatched the same day
We aim to despatch all items within 24 hours of purchase (Mon - Friday)
GENERAL
All delivery agents require a signature of receipt for proof of delivery.
Please ensure you provide a delivery address where someone will be available to sign
for your order.
Carriers may not leave items without proof
of delivery.
Please contact our office for a delivery quote before placing your order.
Currently, we do not deliver to locations outside of the UK.
CANCELLATION POLICY
Orders cancelled before delivery of the consignment for any reason will be refunded
in full including transit costs..
RETURNS, REFUNDS & COSTS
Should any item/s be damaged in any way during transit from The Grass Seed Store
to your stated delivery address, please refuse to accept delivery of the entire
or damaged part/s of the consignment. The carrier will automatically return the
relevant item/s to us at The Grass Seed Store Ltd completely free of charge.
Within 48 working hours we will either replace the consignment (or the damaged
part/s of it) or issue a full refund for the returned item/s. All online, mail
and telephone orders are protected by the Distance Selling Regulations which
allow you to cancel a purchase within seven working days from day you receive
the item/s.
PLEASE NOTE We reserve the right not to fund the cost of returning any
item/s of correct orders which have been accepted, signed for and then
subsequently cancelled.
For any further delivery enquires please use the Contact Us feature linked from
our homepage
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